Download Manager
As part of Dynamic Agent, Download Manager provides a way to get patches, software updates, and new applications to users in a silent install, or a user friendly interface they can access from their Windows desktop. Download Manager uses the latest Windows transfer technology to provide secure, real-time downloads. Whether the files are multi-gigabyte software files or video images, the Download Manager handles your software management needs.
Download Manager provides the following features:
- Simple—yet powerful—administration tools to publish and deploy download offers to your users quickly and easily.
- Clutter-free computers with easy and user-friendly wizard-driven tune-up tasks.
- Eliminate calls to the help desk for routine installations.
- Reduces cost and labor to the help desk.
- Extensive reporting to help track installation trends and software asset tracking.
Software Updates and Patches
Providing the most up to date Operating System and software is one of the best ways to help keep your organizations computers in the best working order. Many security issues and bugs are resolved through constant updates by software vendors. While many software companies have their own update mechanism, that doesn’t mean that your users have “Administrator” rights. This causes many computers to get dangerous virus, malware and spyware.
With silent updating of Download Manager, organizations will enjoy:
- Automatic download and installation of software in the background.
- Set delivery and installation of software immediately or defer to a later time.
- Automatic system gathering to ensure software is “targeted” and installed on only the computers that need the updated software and/or patch.
- Proactive verification to ensure software or patch is not already installed.
- Compliance enforcement of software.
New Application Installation
Whether your organization has required applications that need to be on a user’s computer, or just want to give a list of optional applications that users can install as they need—Download Manager is the one-stop place for them to get these applications.
With the user-friendly interface of Download Manager, users will enjoy:
- Select one or multiple applications to download and install on user’s computer.
- Installation done, even if the user doesn’t have “Administrative” privileges.
- Software and pre-requisite bundling into a single software offering.
- Proactive verification to ensure software is not already installed.
- “Target” software lists to specific computers based on system software and/or hardware.
- “Alert” users of new download offers.
Download Manager, as well as the Support Manager (proactive support fixes) and Performance Manager modules are now available as powerful snap-in’s to Dynamic Agent - a proactive service, and support tool, which is used by IT service desks, managed service providers, digital service providers, and high tech product manufacturers worldwide.
Find out more by contacting us or your Consona account representative today.
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