What's New in Service Gateway Version 4.2?

Support for Software Module Management. Performance Monitoring Dashboard and Real-time Graphing. New data model support including WiMax and Femtocell devices. Partitioning-based Data Purging. Support for Oracle 11g. For more details read the Service Gateway v4.2 press release.

Consona Service Gateway

Keeping Up with the Digital Home
The multi-play business model — where service providers deliver multiple digital services over a single physical connection — offers a unique opportunity for you to increase revenue. But while many customers are eager for complex services such as VoIP and IPTV, their ultimate satisfaction will rely heavily on seamlessly uninterrupted service. That means active management on your part, which can get expensive.

Strategically, your ability to manage each of these services is fundamental to increasing average revenue per user (ARPU) and avoiding lost revenue through device downtime. While services may converge, consumer choice will increase, as the environment becomes heterogeneous and consumers may choose end-point solutions from a wide range of competing vendors.

Don’t Let Customer Premise Equipment Slow You Down
Consona Service Gateway provides automatic intelligent management of home devices for a full range of service fulfillment and assurance operations. So you can reduce the cost of installation and support, improve the quality and consistency of service and keep customers coming back for more.

Consona Service Gateway leverages the capabilities of the Broadband Forums TR-069 specification to:

1. Further simplify and automate initial installation with zero-touch configuration.
2. Connect to and manage devices beyond the firewall and within NAT enabled networks.
3. Prevent problems with mass firmware and configuration management.
4. Enhance self-service options by monitoring service configuration changes by the subscriber.
5. Accelerate customer service with problem diagnosis and automated resolutions via Customer Premise Equipment (CPE) interaction and CPE remote control, when necessary.

Our zero-touch provisioning solution leverages a centralized Auto Configuration Server (ACS) to identify, configure and query virtually all types of current or legacy CPE devices, including those with standard-based or proprietary interfaces.

Service Gateway has a very robust set of northbound and southbound APIs to support the unique environment of a specific service provider.

Key Features

Zero-Touch Provisioning

Hardware-vendor independent platform. CSR UI with an interactive Web 2.0 experience for customer and fault management. A device capability discovery engine. Integration with northbound Web services and southbound protocol abstraction for operation support systems (OSSs). Customizable and feature-rich Policy and Workflow engine.

Supports Broadband Forum Industry Standards

Supports TR-069 and other related standards. Support for Ethernet and ADSL gateway devices, wireless gateways, VoIP ATAs, IPTV STBs and both fixed and mobile wireless terminals. Mobile device management capabilities including WiMax and Femtocell data model support. Support for Software Module Management.

Flexible Configuration Management

GUI-friendly interface allows your administrators to more easily import, update and customize data models for new devices. Flexible tools for building and aggregating device configuration templates. Software developers kit (SDK) to add devices and customize functions.

Storage of IP address in both IPv4 and IPv6

User interface displays addresses in both formats as required.

Simple Traversal of UDP Networks (STUN)

Supports latest requirements for STUN-enabled devices.